Glide 2.18m Fibre Glass Kayak Paddle

HOME TENTS CAMPING EQUIPMENT TRAIL & TRAVEL BOATING & FISHING TOURING ZOOM Glide 2.18m Fibre Glass Kayak Paddle 2.18m in length Adjustable blades for choice of straight or offset (feathered) position Fibreglass shaft Drip ring to reduce water running down shaft Grip indicator 77.40 ITEM DESCRIPTION WARRANTY DELIVERY & RETURNS CONTACT US 2.18m in length Adjustable blades for choice of straight or offset (feathered) position Fibreglass shaft Drip ring to reduce water running down shaft Grip indicator RAYS OUTDOORS accepts liability for all legal guarantees and warranties expressed or implied to the transactions under the Competition and Consumer Act 2010, or any other legislation (such as the Fair Trading Acts (or equivalent legislation) in each State and Territory) the effect of which cannot be excluded. However, where we are permitted by law, we will only: In the case of services, resupply of the services or pay you the cost of resupply; andIn the case of goods, replace the goods, supply equivalent goods, repair the goods, pay you for the cost of replacing the goods (or of acquiring equivalent goods), or pay you for the cost of having the goods repaired.Where we are permitted by law (and subject to clause 16.1 of the Fair Trading Acts):We do not warrant or represent the suitability of the Site or a Product for any purpose; andWe will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Site or the Product.Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise. Delivery Timeframes We use a selection of courier services with delivery times of between 1 - 10 business days after dispatch for smaller items, and 3 - 10 business days for larger items, depending on your delivery location. Courier deliveries are made during business hours, Monday to Friday only.

During the checkout process you will have the opportunity to select your courier service of choice based on the size and weight, delivery pick-up address and delivery location of your order.We want you to be totally satisfied with our products and services.There may be times when you need to return your instore or online purchase. Our Returns Policy is designed to assist you in returning your product.We would like to remind you that the benefits given by our Returns Policy are in addition to other rights and remedies you may have under Australian consumer law.Help us, help you.When to return a productWe offer you a replacement, credit or refund where products have a major failure, such as:When they are faultyWrongly describedDifferent from a sample shown to you; orDo not do what they are supposed to doTake your product to the front counter of your nearest Rays Outdoors store. This includes products that carry a manufacturer? S warranty, which may need to be assessed by the manufacturer.What information is needed to complete your return? Show your receiptTry to return the product in the same condition as it was purchased (including manuals, accessories and packaging).Provide us with any extra information we may need to process your return.

With a receiptFor an exchange, credit, refund or repair we ask for your name, telephone number and signature in addition to your receipt.All purchases made on a debit/credit card will be credited back to the original card used, so please have your card with you. Without a receiptIf you don? T have a receipt, we ask for your photo identification showing your name, address and signature.You can help us determine proof of purchase by providing a Bank Statement or similar.Consumer guarantees under the Australian Consumer Law and New Zealand Consumer Law are not limited by a defined time period and can vary from product to product depending on factors such as the nature of goods, price and statements made on packaging and product labels.Our Store Managers can assist you with further information about the warranty period for the product you return.Expenses: Any expenses relating to the return of your product to store will normally have to be paid by you. For online store purchases, we will pay for return freight for any product assessed as having a major failure. Assessing your returnProduct Assessment: We may need to conduct an assessment of your product to determine whether a repair, replacement or refund is appropriate.

Certain technical products may need to be sent to the manufacturer or their repair agent for assessment, such as:FridgesReelsElectricalCustomer orders ? Non store stock items Liase with the manufacturerFor some product assessments you may have the option to liaise directly with the manufacturer, or their repair agent. Our store team members can provide you with the relevant manufacturer contact details.Products assessed as having a minor fault will be repaired by the manufacturer and returned to you within a reasonable time. We offer a refund or replacement if the product is assessed as having a major failure. Returning online purchasesIn Person: Return online purchases to your nearest Rays Outdoors store.By post or courier: Liaise with our Customer Contact Centre on the below contacts:Within Australia:Email: email: phone between the hours of 9:00am and 5:00pm AEST (Brisbane) Monday to Friday.. Special procedures for certain productsRepair Notice: The repair of your goods may result in the loss of user-generated data.

Please ensure that you have made a copy of any data saved on your goods. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.ExclusionsIn some cases a refund, replacement, or repair may not be offered if you:Substantially modify the product;Misuse the product contrary to user instructions or packaging labels; orSimply change your mind.Certain products are excluded under our Returns Policy unless they are faulty, these include:Underwear (thermals and swimwear), socks and gift-cardsYour rights under the Australian Consumer Law:Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For your nearest store details:Australia: Store locator at www.raysoutdoors.com.au or phone phone Dispute EscalationIf you feel that your rights under consumer law or our Returns Policy have not been met, please forward your concerns in writing to:Product Assurance Officer Rays Outdoors GPO Box 344 STRATHPINE QLD 4500 Super Retail Group is home to Amart Sports, Avanti Fitness, BCF Boating Camping Fishing, Goldcross Cycles, FCO Fishing Camping Outdoors, Ray? S Outdoors, Rebel, Supercheap Auto, Workout World and Super Retail Commercial, the Group has operations in Australia, New Zealand and China, all striving to provide solutions and engaging experiences to enhance our customers? Leisure time.Started in 1972 and publicly listed in 2004, the Group has grown to become one of Australasia? S leading specialty retailers with more than 600 stores and annualised turnover in excess of $2 billion.Our ability to deliver great value, choices, products and service to our customers, in whichever manner they prefer to experience our brands, is achieved through our continued focus on new product introduction, sourcing and supply chain initiatives, and the further development of our integrated multi-channel customer offer.We are proud retailers and we are passionate about our people, our products and our performance.Should you need assistance with your order please contact out Customer Service team on phone. RECOMMENDED FOR YOU